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FAQs

Unfortunately, we can only process retail orders from the United States. However, if you are ordering from another country, we do accept custom orders forquantities exceeding 30.

It depends on where you are. Orders processed here will take 2-3 Business days.Transit time will take 5-7 business days.

If you need to modify or cancel your order, please contact us as soon as possible via theemail [email protected]. Once the package is shipped, changes cannot be made.

If you are unable to complete the payment, it may be due to your credit card being flaggedby risk control agencies and banks. Please try making the payment again, and if youencounter the same issue, please contact your issuing bank.

In the event that you encounter any quality issues with the product, such as breakagemissing accessories, or paint chipping, please promptly reach out to our customer serviceteam at [email protected] for a replacement.